Wirral CH48 OQX
- Terms & Conditions of Use of this website
- Terms & Conditions for buying goods online
- Company Information
Terms & Conditions
Welcome to the MadAboutDiamonds website. By continuing to use this website, you are indicating that you accept these Terms & Conditions of use.
You can print out any page from this website, including the Terms & Conditions, by selecting Print from the File menu of your internet browser.
On this website
"We" and "us" means Mad About Diamonds Ltd. MadAboutDiamonds is a trading name of Mad About Diamonds Ltd.
"You" means the person using the website.
By using the website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian.
The terms and conditions quoted here also apply to any of our content displayed on agreed third party websites.
Terms & Conditions of use of this website
We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.
You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact us page to apply for permission to reproduce the website.
While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. Any product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size.
You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.
We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.
We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.
Termination of the website or services
We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:
- there is a change in the law that limits our ability to provide the website
- an event beyond our control stops us providing the website (eg: technical difficulties)
Changes to Terms & Conditions
We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.
We take no responsibility for any loss or damage suffered as a result of our "order online" service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
We remain liable for:
- loss, damage, death or personal injury resulting from our negligence
- fraudulent misrepresentations
- the quality of our goods
These Terms & Conditions of use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions of use is found to be invalid by law, the rest of them remain valid and enforceable.
Terms & Conditions for buying goods online
Welcome to the MadAboutDiamonds online service. By placing an order using this service you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.
In these Terms & Conditions
"We" and "us" means Mad About Diamonds Ltd
"You" means the person placing an order.
"The contract is agreed" - by completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.
"Working days" means all days other than Saturdays, Sundays and English statutory and public holidays.
By using the website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian.
Ordering, cancelling before despatch and returning after despatch
By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note orders will only be despatched once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised.
Certain steps must be followed for a contract to be formed, as described below.
After you have placed your order:
- We will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us.
- When we despatch your goods, we will send you a confirmation email. This means we formally accept the order, and are obliged to complete the contract.
We do not have to accept your order, and for example, we will not accept your order if:
- your payment is not authorised
- there is an error on our website regarding the price or other details of the goods
- you have cancelled it in accordance with the instructions below
We reserve the right to refuse any order.
Cancelling an order before despatch
If you change your mind after placing an order, you can cancel it at any time before we despatch it. Please see the Contact us page for our telephone number. You will need to give us your name and address details, as well as your order number to cancel your order
Returning goods after despatch
We offer a 14 day money back guarantee from your first order date of delivery, if you wish to return an item. Please see our RETURNS POLICY for more details.
Certain items are excluded from this guarantee, unless we are at fault. We will notify you at time of order of such items.
Please refer to our Returns & Exchanges page for details of how and where to return goods.
If you wish to return goods you have a duty to keep them in your possession and to take reasonable care of them until you return them. Please telephone us if you would like to return your order. Goods must be returned in their original condition, including immediate packaging, within the 14 return period.
Our returns policy does not affect your statutory rights. For further information on your statutory rights look at www.consumerdirect.gov.uk
Pricing and payment
Prices throughout the website are quoted in Pounds Sterling, and payment can only be accepted in Pounds Sterling. Prices include VAT at 15%.
While we make every effort to ensure that the goods shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If goods you have ordered are unavailable, you will be notified as soon as possible.
Unless there is a pricing error made on our website or in the ordering process, the price you pay is the price of the goods shown at the time you place the order, even if the price of the goods has since changed.
If a pricing error is made on our website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. Your order will be cancelled if we cannot get in contact with you to notify you of the error.
See Delivery information for more details on how to have your order delivered for free.
Please refer to our RETURNS INFORMATION for the procedure to follow for a refund.
The procedures, set to return goods do not affect your statutory rights. Further information on your statutory rights can be found at www.consumerdirect.gov.uk.
Changes to Terms & Conditions for buying goods online
We reserve the right to change these Terms & Conditions for buying goods online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying goods online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying goods online, you must not place any further orders.
These Terms & Conditions for buying goods online are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions for buying goods online is found to be invalid by law, the rest of them remain valid and enforceable.
Free delivery is only available inside the UK. For deliveries outside the UK but inside europe there is a standard charge of £50.00 and for countires in the rest of the world there is a £100.00 charge
Mad About Diamonds Ltd
Wirral CH47 2DN
Mad About Diamonds Ltd
Wirral CH47 2DN
Registered in England under no. 6843494
VAT Registration no. 970 6899 63
If you have any questions relating to this website, please contact us:
• Email: Go to our Contact Us page
• Telephone: 0151 625 8800
• Write to: Customer Services Department, Mad About Diamonds Ltd, Lake House, Lake Place, Hoylake, Wirral, CH47 2DN